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Provide Advice

B. What we do (Provide Advice)

I. Types of Advice
Office of the Ombudsman;

a) Provides advice and guidance on-

i) where complaints may be referred to if the complaint does not fall within our jurisdiction;

ii) processes and procedures as to how your complaint may be dealt with when a decision is made by the Ombudsman for investigation;

iii) any other information required by the complainant regarding the functions to the office.

b) Offers good governance and training to Ministries, Departments and Organisations c) Conducts Outreach Activities in training of the public on the functions and work that the Office of the Ombudsman carries out.
II. Outreach Activities
If you would like us to come and provide outreach activities or speak about the Office of the Ombudsman, please contact us

Our office location

 

Office of the Ombudsman
2nd Floor Retirement Fund Building, Corner of Railway and Mateialona Road
Tel. +676 26980, Email: investigation@ombudsman.to