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C. What we do (Protection Rights)

I. Where rights can be protected
The Ombudsman plays a role in protecting the rights of any person –

(a) in custody on a charge or after conviction of any offence; or

(b) who is a patient of any hospital within the meaning of the Mental Health At 2001
II. How can the Ombudsman help?
Where a detained person is not happy with a recommendation, decision or omission of any officer of the Ministry of Police / Prisons or Ministry of Health's whilst they are in detention-

a) That person may write a letter to the Ombudsman and address it to the Ombudsman.

b) This letter shall be immediately forwarded, unopened to the Ombudsman by the person in charge of the place or institution where the writer of the letter is detained.

c) Upon receipt by the Ombudsman of the letter it is considered a complaint.
Make a Complaint Now
Please click here to download the Complaint Form.